Tatiana Graindorge & Dominique Breuil – EIGSI, La Rochelle, France

Lobna Haouari – EIGSICA, Casablanca, Maroc

Fouad Riane – Université Hassan 1, Settat, Maroc


The aim of this paper is to optimize the adaptation of best practices in the field of Urban Freight Transport (UFT). This was possible based on the results obtained by engineering school, EIGSI La Rochelle, in several European projects (eg CIVITAS
program, TRAILBLAZER) and French projects(CGOODS, COLIS URBAINS, PRODIGE) and experience learned from organizations and associations dealing with this subject.
During these projects, EIGSI has participated firstly to develop an approach that allows building DSPs (Delivery & Service Plans) at the municipality level and secondly to evaluate the impacts and the transferability to other similar cities. DSPs describe coherent and holistic sets of actions intending to optimise Urban Freight for one or several organisation. They are materialised by key strategy documents outlining how a public or private sector organisation deals with its need to generate freight transport efficiently, safely and in a sustainable way. The actions included in DSP can affect the distribution itself, the maintenance of the fleet, the supply of goods, the interoperability of information systems, etc.
The developed approach has been tested and validated in several projects which have included different European cities’ contexts like La Rochelle, Sutton, Preston, Borlange, etc.
This paper describes the evaluation framework applied in the cities partners of the TRAILBLAZER project in order to determine the parameters most appropriate for impact evaluation of DSP actions in the context of emerging countries, especially its
use in the context of two Moroccan cities.